Privacy Policy

Dated Version: 06/14/2018

Aktiv LLC. respects your privacy. We strive to use information to provide the best possible service while respecting the confidentiality of information with which we are entrusted. This privacy policy (the “Privacy Policy”) outlines the types of personal information we may receive or collect when you use our website and/or the services we provide, as well as some of the methods we use to safeguard your personal information.

1. Collection of Personal Information

Personal information is information about you that is personally identifiable, such as your name, address, email address, or phone number. Also, any information about yourself that you include when filling in our “message” box or provided through email or phone calls constitutes personal information.

We may use cookies and other technologies to enhance your online experience and to learn about how you use our website and services. A “cookie” is a small file containing a string of characters that uniquely identifies your browser. While most browsers accept cookies by default, you can manually set your browser to refuse all cookies, accept cookies from specific websites, or highlight when a cookie is sent to your browser. Our servers may also automatically record information when you visit our website, including the URL that directed you to our website, your IP address, browser type and the date and time of your visit.

For contracted clients we collect personal information in order to establish your account, to handle billing and to understand your specific needs to serve you better.

2. How We Use Your Information

The information we collect is used to comprehensively understand your needs and interests, and permits us to deliver a more consistent and personalized experience. For example, we may use your information to:

• Communicate with you about products and services;
• Provide service and support;
• Update you on new services and benefits;
• Provide personalized promotional offers;
• Select content to be communicated to you; and
• Contact you regarding our products or services.

Your information may be aggregated with other clients’ information on a purely non-identifiable basis to understand how our products are used to help make them better. Credit card information is used solely for payment processing and fraud prevention efforts. Credit card information, and other sensitive personal information required to process a credit decision, is not used for any other purposes by us, our financial services providers or affiliates, and will not be retained any longer than necessary to provide your services, unless you request that we retain your credit card information to streamline your future purchases.

3. Policy on Sharing Your Information

We will not sell, rent or lease your personal information to others who are not affiliated with us. We may share personal information with companies working on our behalf and affiliated business entities for the purposes detailed above. In any such cases, however, we require that the companies or entities adhere to privacy standards and policies at least as restrictive as those which we have in place. Circumstances may arise, whether for strategic or other business reasons, in which we decide to sell, buy, merge or otherwise reorganize businesses in various countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or, conversely, the receipt of such personal information from sellers. It is our established practice to seek appropriate protection for all personal information in advance of any such transaction.

We may have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process or legitimate governmental request, (b) detect, prevent, or otherwise address suspected fraud, security or technical issues, (c) enforce any applicable Terms of Service, including investigation of potential violations thereof, or (d) protect against imminent harm to the rights, property or safety of Aktiv LLC., its customers or the general public as required or permitted by law.

4. Sites Covered by this Privacy Policy

Our website (www.aktivstudios.com) (the “Site”) may from time-to-time link to third-party websites for your convenience and to provide easy access to additional useful information. Should you select such a link you will leave our Site, we do not control those sites nor their privacy practices, which may differ from our practices and policies. Any personal data you choose to provide to or that is collected by such third parties is not in any way covered by this Privacy Policy. We recommend that you read over such website’s privacy policy before providing any personal information. A link to another website from our Site does not constitute an endorsement or representation about the value, quality or usefulness of anything found on that third-party website.

5. Analytics

We use Google Analytics, Microsoft Clarity and Microsoft Advertising to measure and evaluate access to and traffic on our Site, and create user navigation reports for our site administrators. We partner with Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising.

For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Google operates independently from us and has its own privacy policy, which we strongly suggest you review. Google may use the information collected through Google Analytics to evaluate users’ and visitors’ activity on our Site. For more information, see Google Analytics Privacy and Data Sharing.

We take measures to protect the technical information collected by our use of Google Analytics. The data collected will only be used on a need to know basis to resolve technical issues, administer our Site and identify visitor preferences; but in this case, the data will be in non-identifiable form. We do not use any of this information to identify visitors or users.

6. Access to and Accuracy of Your Information

We strive to keep your personal information accurate and up-to-date. Towards this goal we utilize various technology, management processes and policies. We will provide you with reasonable access to your personal information so you may review and correct your information, if needed. To safeguard your privacy and security, we will verify your identity through various means, such as by requiring a password and user ID, before granting access to your data. We ask that you update your information as and when it changes so any information used to serve you remains as accurate as possible.

7. Keeping your Information Secure

We value your trust and take it seriously. To prevent unauthorized access and disclosure, to maintain data accuracy, and to ensure the appropriate use of your information, we utilize industry standard physical, technical and administrative procedures to safeguard any personal information we collect. We use MailChimp and Hubspot to store and communicate with form submission as in section 2. Both are GDPR compliant, For more information, see MailChimp Privacy Policy and HubSpot Privacy Policy.

8. Changes to This Policy

The world of technology changes quickly. As a result, if and when there are future changes to our Privacy Policy we will post them at www.aktivstudios.com/privacy-policy. We recommend you revisit this page periodically to stay aware of any changes to this Privacy Policy. You will not receive any prior notice of any changes to our Privacy Policy, and your continued use of our services after the revised Privacy Policy has become effective indicates that you have read, understood and agreed to the current version of the Privacy Policy.

9. Your Rights

We respect your privacy rights and provide you with reasonable access to the personal data that you may have provided through your use of our Site. If you wish to access or amend any other personal data we hold about you, or to request that we delete or transfer any information about you that we have obtained, you may contact us as set forth in the “Contacting Us” section below. At your request, we will have any reference to you deleted or blocked in our database. However, we may retain some or all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.

If you decline to share certain personal data with us, we may not be able to provide to you some of the features and functionality of the Site.

At any time, you may object to the processing of your personal data, on legitimate grounds, except if otherwise permitted by applicable law. If you believe your right to privacy granted by applicable data protection laws has been infringed upon, please contact us as set forth in the “Contacting Us” section below.

10. Contacting Us

We value your opinions and suggestions. Please email us with any questions or concerns at: info@aktivstudios.com, or alternately you can write to us at the following address:

Aktiv Studios 3101 Cobb Parkway Suite 124 Atlanta GA, 30339